At Karseell®, we take your privacy seriously. This privacy policy describes how we collect, use, and protect your personal information when you visit our website thekarseell.co.uk (the “Site”) and use our online products and services (collectively, the “Services”).
Please read this privacy policy carefully to understand our privacy practices. If you have any questions about this policy or our privacy practices, please contact us using the information below.
What Information Do We Collect?
Information You Provide Directly to Us
We collect information you provide directly to us when you use our Site and Services. This includes:
- Account information: To create an account, we require information such as your name, email address, phone number, login credentials, and profile information. This allows us to provide you with access to our Services.
- Payment information: We collect payment information such as your credit or debit card details when you make purchases through our Site and Services. This allows us to process your transactions.
- Communications: If you contact us directly, we collect information in the communications such as your name, email address, and the contents of the message. This allows us to respond to your inquiries and requests.
Information Collected Automatically
We also collect some information automatically when you visit our Site:
- Log data: We collect browser type, operating system, device information, IP address, referral URLs, and information about your interactions with our Site such as pages visited and links clicked. This allows us to understand how visitors use our Site and improve their user experience.
- Cookies and tracking technologies: We use cookies and similar technologies like pixels, tags, and web beacons to collect information about your browsing activities. These help us remember you, understand how you interact with our Site, and enhance your navigation.
- Analytics information: We use Google Analytics to help understand use of our Site. Google Analytics collects information such as your IP address, pages visited, browsers used, geographical location, and more.
How Do We Use Your Information?
We use your personal information in the following ways:
- Provide, operate, and improve our Site and Services
- Process your orders and payments
- Communicate with you about your account, purchases, or requests
- Understand how our Site and Services are being used
- Personalize your experience by providing customized content and ads
- Conduct analytics and perform market research
- Prevent fraud, abuse, security risks, and unauthorized access
We process your information for the purposes outlined in this policy, with your consent, and to meet our legal obligations.
How Do We Share Your Information?
We do not sell or rent your personal information to third parties. The situations where we may share your information include:
- Service providers: For third party services that help us operate and improve our business, such as web hosting, payment processing, marketing, analytics, and fraud prevention. We ensure providers only access and use your information as necessary to perform the required services.
- Legal requirements: To comply with the law, legal reporting, or legal process requirements. And to protect and defend our rights and property.
- Business transfers: If we restructure, sell, or merge all or parts of our business, we may share or transfer customer information as part of the transaction.
We require all third parties to respect the security and confidentiality of your personal information. We do not allow third parties to use your personal information for their own purposes.
Your Choices & Rights
You have the right to control how your personal information is used and shared. Choices you have regarding your information include:
- Accessing / updating your information: You can access and update certain information by logging into your account and modifying your profile information. To request access or changes to other personal information we have collected, please contact us.
- Deleting your information: You can request deletion of your personal information by contacting us and we will comply unless we are legally authorized or required to keep it.
- Objecting to processing: You can ask us to stop processing your personal information, including for marketing purposes or withdrawing any optional consents you have provided by contacting us.
- Transferring your information: You can ask for a copy of your personal information in a machine-readable format. Contact us for data portability requests.
- Complaints: You can file a complaint related to your personal information with the designated supervisory authority.
Data Retention
We retain personal information as necessary for the duration of your use of our Services and for a period of time afterwards to meet our legal obligations, resolve disputes, enforce agreements, and pursue legitimate business purposes.
Transfers Outside of Country/Region
We are located in the United Kingdom and the information we collect is governed by UK laws. By accessing or using our Site or Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the UK and other countries.
Security Of Your Information
We implement appropriate technical and organizational measures to protect your personal information. Unfortunately, no data transmission or storage can be guaranteed to be 100% secure. We urge you to take care when sharing personal information online.
Children’s Privacy
Our Services are restricted to users 18 years of age or older. We do not knowingly collect or process any personal information from children under 16 without parental consent. If we become aware of processing children’s information without verification of parental consent, we will take steps to delete it. Contact us if you believe we have unknowingly collected data from a minor.
Cookies & Tracking Notice
We and our third party partners use cookies, pixels, tags, analytics, and other tracking technologies to understand your browsing activities, deliver a better browsing experience, and improve our Site. By using our Site you consent to use of these tracking technologies.
California Privacy Rights
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) including:
- Right to Know and Access. You can request information about: (1) categories of personal information collected, disclosed or sold in the prior 12 months; (2) purposes of collecting or selling personal information; (3) categories of sources from which personal information is collected; (4) categories of third parties personal information is disclosed or sold to; and (5) specific pieces of personal information collected about you in the prior 12 months.
- Right to Delete. You can request deletion of your personal information we have collected from you, subject to certain exemptions.
- Right to Non-Discrimination. You have the right to non-discrimination for exercising your CCPA rights.
To exercise these CCPA rights, you can contact us. California residents also have the right to opt-out of the “sale” of their personal information under CCPA. We do not sell your personal information as defined under CCPA.
Changes To This Privacy Policy
We may occasionally update this privacy policy to reflect changes in our practices and legal requirements. If we modify this policy, we will update the “Last Updated” date. If changes are material, we will provide you additional notice as required by law. Your continued use of our Services constitutes acceptance of any revised privacy policy.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Karseell®
123 Main Street
London, UK
Email: [email protected]
Last Updated: January 1, 2022
